Support
Frequently Asked Questions
What file formats do you support?add
We natively support IFC 2x3, IFC 4, and Revit files (.rvt). We are currently building support for Navisworks (.nwc/.nwd) and AutoCAD DWG.
Is my data secure?add
Absolutely. We use enterprise-grade encryption and are SOC 2 compliant. Your models never leave our secure VPC, and you have full control over data deletion.
Do I need Revit installed?add
No. BimEx runs entirely in your web browser. You don’t need any specialized software or powerful hardware to view and query models.
How accurate are the results?add
Our engine queries the raw metadata within your files directly. The results are as accurate as the model itself—we provide the math and the visualization to prove it.